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QuoteWerks Update Maintenance Program

Update Maintenance Program (UMP) Summary

Your initial purchase of QuoteWerks sales quoting software includes 3 months of free updates. Customers that have purchased the Upgrade Maintenance Program (UMP) will be able to download the current release, and all updates and upgrades released during the 12 month UMP period. You are not required to purchase QuoteWerks UMP, and you can continue to use the release that you have purchased without paying any additional costs. However, we do recommend that you keep up-to-date with QuoteWerks UMP in order to keep your system in tip-top condition.

Note that if you wish to receive updates that are released, they would need to have UMP in place at that time. The UMP is only offered in 12 month periods only.


Update Maintenance Program (UMP) Categories

There are 4 UMP price categories; the pricing for the UMP varies based on several factors including how many licenses you currently own, if you have purchased UMP in the past, and how many months have passed since you originally purchased QuoteWerks.


Category A - From original purchase date to up to 3 months inclusive

The free updates that are included with the original product purchase expire after 3 months. If you purchase the UMP during this 3 month time frame, the price will be 20% of the list price of the current number of edition licenses plus 20% of the list price of the current number of QuoteWerks Real-Time module licenses. (25% to businesses integrating with ConnectWise.)

In summary, if you purchase the UMP during this period then you will receive all updates for 12 months beginning when the initial 3 month period of free updates expires (i.e. a total of 15 months).


Category B - From 3 months + 1 day up to 12 months inclusive from the original purchase

If the you purchase the UMP during this time frame, the price will be 35% of the list price of the current number of edition licenses plus 35% of the list price of the current number of QuoteWerks Real-Time module licenses. You will receive the current software update and 12 months of updates starting on the purchase date of the UMP.

In summary, if the you purchase the UMP during the 91 days to 12 month inclusive period after the original product purchase date, then you will receive all updates prior to the UMP purchase and 12 additional months of updates beginning on the purchase date of the UMP.


Category C - From 12 months + 1 day to 24 months inclusive from the original purchase

If you purchase the UMP during this time frame, the price will be 50% of the list price of the current number of edition licenses plus 50% of the list price of the current number of QuoteWerks Real-Time module licenses. You will receive the current software update and 12 months of updates starting on the purchase date of the UMP.

In summary, if the you purchase the UMP during the 12 months + 1 day to 24 months inclusive period after the original product purchase date, then you will receive all updates prior to the UMP purchase and 12 additional months of updates beginning on the purchase date of the UMP.


Category D - Greater than 24 months from the original purchase

If you purchase the UMP during this time frame, the price will be 65% of the list price of the current number of edition licenses plus 65% of the list price of the current number of QuoteWerks Real-Time module licenses. You will receive the current software update and 12 months of updates starting on the purchase date of the UMP.

In summary, if you purchase the UMP 24 months + 1 day after the original product purchase date, you will receive all updates prior to the UMP purchase and 12 additional months of updates beginning on the purchase date of the UMP.

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